Your happiness is the engine oil that keeps PassMeFast’s cogs spinning, whirring and fast-tracking learners to success.
So if we hit a traffic jam and things don’t whizz along as fast as we’d like — you’ll be able to get a full refund.
It’s rarer than a Robin Reliant, but if your course doesn’t go to plan and you want to cancel, you’ll get a refund if one of the following applies to you:
1. We're unable to book a theory test within 30 days of booking your course and submitting your details.
2. We’re unable to book a practical test in line with our course completion estimates within 30 days of submitting your details. If you need to sit a theory test, the 30 days will begin from when you pass the theory.
3. We’re unable to connect you with a driving instructor within 45 days of us starting to assign one to your course. We'll start connecting you with an instructor once we've fast-tracked your driving test and you've confirmed it's suitable.
Any lesson hours or test fees already used are not eligible for refund in any of these cases.
If one of the above cases applies to your course, give us a bell on 0333 123 4949. We’ll look into where went things wrong and, if you still want to cancel, we’ll process your refund.