Applying for your Provisional Driving Licence — The Ultimate Guide

A D1 provisional driving licence application form

The pink licence might be the Holy Grail of driving, but green is for go—and you can’t even get started until you’ve received your first green provisional driving licence. You'll need it for everything: taking your theory test; booking in with a driving instructor... it's basically your ticket to freedom!

Thankfully, the application process is both quick and simple—but just in case you fall into any difficulties, we’ve put together a handy guide that tells you exactly how to go about it.


When can I apply for my first provisional driving licence?

Keen to hit the roads as soon as you’re allowed? You don’t need to wait until your 17th birthday to get a provisional licence. In fact, you only have to be 15 years and 9 months of age to apply for your first one.

The same provisional licence covers a number of vehicles. So, if you already have a valid provisional for driving a moped, there’s no need to reapply when you want to get behind the wheel of a car.


Other requirements for applying for a provisional licence

1 Eyesight

Rows of glasses in a opticians

Before you start your provisional licence application, check that you’re able to see a post-2001 number plate on a car from a distance of 20 metres (about 5 parked cars away from you).

Don’t just assume that you’re able to see clearly at this distance—because the very first thing you’ll be asked to do on your driving test is to prove it. You’re also legally obliged to make sure your eyesight is up to scratch at all points during your driving career. The DVLA have recently launched a campaign to raise awareness of this, after they found that over half of all motorists were unaware of the rules.

If you’re at all unsure about your eyesight, make sure you book in with an optician before you apply for your provisional. Check to see whether you’re eligible for a free eye test and vouchers towards glasses or contact lenses if you need them.

2 UK-based

You don’t have to be a British citizen to apply for a UK provisional driving licence, but you will need proof that you will be living in the UK for at least 193 days (6 months). You're also required to provide your addresses for the last 3 years—whether UK based or abroad.

3 Health

As part of your application, you will have to fill in a medical questionnaire. If you have a condition that needs declaring, you won’t necessarily be ruled out of driving, but you may have to provide more information to prove you’re fit to get behind the wheel. Complete an additional form relevant to your condition and submit it with your application to speed up the process.


How to apply for your provisional licence

A laptop showing the online provisional licence application form

You can apply for your provisional licence either online or by post.

The quickest, simplest and cheapest way of applying is online. You'll receive a confirmation email after submitting it, and you'll also be able to track your application.

If you prefer pen and paper, there are a couple of options. You can either download a D1 form and print it yourself, or request one from your local post office. Check to see which branches near you offer them as part of their services.

When you start your application, there's a few things you'll need to hand. You’ll be asked to provide evidence of your identity, your National Insurance number (if known), and your addresses for the last 3 years. For postal applications, send your completed form to: DVLA, Swansea SA99 1AD (or SA99 1AF if your identity documents weren't issued in the UK).


What supporting identity documents do I need to apply for my provisional licence?

A British passport

If you’ve got a valid UK biometric passport, you’re in luck: the only thing you’ll need for proving your identity is your 9-digit passport number. Otherwise, there are number of other documents you can choose from—but, whichever you choose, you must send the DVLA the original. So, if you’re going to need your passport to travel within the next month, it’s best that you delay your application until your return.

The most common types of identification are:

Don’t worry if you don’t have any of the above, or if your name or gender has changed since your identity document was issued. Check the full rules to see what your options are.


FAQs

1. How much is a provisional licence?

The provisional licence costs £34 when you apply online, but £43 if you’re filling in a paper form. The DVLA only accept postal orders or cheques alongside applications by post.

2. How long does a provisional driving licence last?

Provisional licences technically last until you're 70—but your green card will need renewing every 10 years. You'll have to submit another form with an up-to-date photo when it expires.

3. Can I apply for my child’s provisional licence?

No—all driving licences, including provisionals, must be applied for by the person they refer to. The form includes a declaration that the information provided is fully accurate, and there can be serious consequences if this turns out to be untrue.

4. Can I apply for a provisional licence without a UK passport?

Yes—there are plenty of other ways you can prove your identity. For example, a residency permit, or an EU or EEA national identity card would be sufficient. Or, if you're a British citizen, you could opt to send your birth certificate alongside your national insurance card. Check back under the Supporting Identity Documents section to see some of the other documents you can use.

5. How long does a provisional licence take to be delivered?

If you’ve applied for your provisional licence online, it will usually only take about a week to be approved and sent to you. Allow 3 weeks for delivery from postal applications. If you haven’t heard back after this time, contact the DVLA, who should be able to give you an update.

6. Who can sign a provisional driving licence photo?

If you have a valid UK passport, you can opt to allow the DVLA to check your identity with the Passport Office. This eliminates the need to get your photo signed with your application.

Otherwise, you'll need to get your photo signed by a UK resident with a British driving licence: someone who knows you, but is not related. They must not live at the same address as you, and they must hold, or be retired from, a 'suitable' profession. You can see the full list of examples on the gov.uk website.

7. What happens if I’ve lost my provisional licence?

You applied for your provisional way back when, and now you're finally getting around to thinking about driving lessons. But—disaster!—you can't find the card that says you're allowed to drive.

Don’t worry—losing your green card isn’t ideal, but there’s no need for panic stations just yet! Check out our blog post dedicated to lost or stolen provisional licences to find out your next steps.

8. Will I get my supporting identity documents back?

Yes—but they won’t be returned to you in the same envelope as your provisional licence. In fact, they could take a further 2 weeks after you receive your licence to turn up through your letterbox. If you're left waiting any longer than this, contact the Royal Mail.

For greater peace of mind, you can always track your documents’ return journey. Simply include a stamped envelope in your application and address it to yourself. You'll need to make sure it’s Special Delivery or Signed For—and remember to make note of the reference number.


Of course, getting your provisional is just the beginning! There's more fun to be had with deciding on a driving course or hourly lessons, swatting up on your theory, and thinking about ways you can dazzle your examiner so that you can turn that green card into pink. 

Comments

  1. [email protected]

    Hi Andrew,

    As far as I know, it's not possible to cancel a provisional. You can voluntarily surrender a full driver's license, but this is usually for people with medical conditions which means they can no longer drive.

    Do you have a specific reason for wanting to get rid of your provisional? I'd advise holding onto it because you've paid for it, and you can still use it as ID until it expires. You won't need to renew it, if you don't want to.

    Thanks,

    Sam

    4 weeks ago

  2. Andrew

    Can someone gently advise me how and if it's possible to cancel my provisional driving license?

    I tried to find any solution online but without success. I want to cancel it. I don't need it anymore.

    Regards

    Andrew

    4 weeks ago

  3. Hazel

    Hi Stella did you get your documents back??

    4 weeks ago

  4. [email protected]

    Hi Liza,

    Good question! Also one I'm not 100% sure on, unfortunately.

    I think you'd be best contacting the DVLA directly to see what they advise. They'll have a better idea of how long it takes for them to process the share code and whether it'll take longer than the 30 days it's valid for.

    Thanks,

    Sam

    1 month ago

  5. [email protected]

    Hi Stella,

    You'll need to contact the DVLA directly to see what how to get your documents back sooner, I'm afraid.

    This is probably the best number to try: 0300 790 6801

    Thanks,

    Sam

    1 month ago

  6. Liza

    I'm trying to send my paper application using the Visa and Immigration share code option, since I cannot afford to just lose my BRP and Passport for an indefinite amount of time given all the delays. One small concern - the codes are valid for only 30 days. With all the processing delays would it still be worth trying to send it this way or should I wait till I'm able to send my physical documents with application?

    1 month ago

  7. Stella

    Please Is there a way I can get my document back so I can work .

    1 month ago

  8. [email protected]

    Hi Stella,

    The DVLA will return your documents once your application has been approved.

    Thanks,

    Sam

    1 month ago

  9. Stella

    I have posted my BRP and my passport so how can I get them

    1 month ago

  10. [email protected]

    Hi Stella,

    Sorry to hear that! Sounds like the DVLA are still struggling with the backlog after the lockdowns...

    I wouldn't be too worried just yet — it can take a couple of months for them to get round to issuing the licence. Annoying, I know!

    Hope it's with you soon.

    Sam

    1 month ago

  11. Stella nyarko

    I posted my documents for provisional licence since October and I have not heard anything from dvla yet

    1 month ago

  12. [email protected]

    Hi Lisa,

    If it was the D1 form (which I imagine it was) then yeah, you can pick that up from the Post Office.

    Thanks,

    Sam

    1 month ago

  13. [email protected]

    Hi Michelle,

    Yes, you should be able to. I can't see any reason why you wouldn't be given one!

    Thanks,

    Sam

    1 month ago

  14. Michelle

    Can I apply for a provisional driving license now I live in England from Northern Ireland I have no passport I was hoping to get one for photographic evidence of myself please help.

    1 month ago

  15. Lisa

    Hi everyone I have applied online for provisional licence and after few days I got my form by post but unfortunately I lost it I tried Delia number it comes busy now don't know what to do is that formcthey send by post to u is the same as the one in post office or how pls let me know tnx

    1 month ago

  16. [email protected]

    Hi Gerwyn,

    You'll need to call the DVLA to see what they advise, in this instance. They might be able to change the address for you over the phone.

    Thanks,

    Sam

    2 months ago

  17. [email protected]

    Hi Joan,

    It sounds like a potential error on the DVLA's part. I'd recommend giving them a call to see what's happened.

    Thanks,

    Sam

    2 months ago

  18. Gerwyn

    Hi. I've applied for my provisional and have had to supply medical evidence regarding non epileptic seizures. An issue I am having though is that I might be moving house in the near future. How can I notify the DVLA of this as my provisional license is still in the process of being looked at and not issued.

    Any help would be appreciated

    3 months ago

  19. Joan

    Hello, Is it procedure to have to send your passport and biometric back to the dvla after you've already done so and they have acknowledged it in the letter. But they now say I have to send it again. None of my friends who sent in their passport had to do this. The letter includes my original form and picture so think its legit. but they took literally months to send it back and I honestly need my passport for id for meds and stuff and can't wait that long again.

    3 months ago

  20. [email protected]

    Hi Ewelina,

    Unfortunately the DVLA are the only people who can give you a proper answer to that question. I'd continue trying to get in touch with them to see what they say.

    I've heard of some cases taking around 10 weeks, so I guess it won't be much longer before you receive your provisional.

    Hope it's with you soon!

    Sam

    3 months ago

  21. Sarah Cunningham

    Hi there I have been waiting 5 weeks for my provisional no update on it at all

    3 months ago

  22. Ewelina

    Hi
    I send my application with my ID card on 19/08/2021 it arrived to DVLA on 20/08
    I’m still waiting for my ID and professional driver license this is 7 weeks now i trying call but lines are busy I need my ID card back how long more I need to wait please

    3 months ago

  23. [email protected]

    Hi Saba,

    Unfortunately there are lots of delays at the DVLA, at the moment. You might be waiting a few more weeks for your BRP to get back.

    It'd be best for you to try contact the DVLA to see what they suggest.

    Thanks,

    Sam

    3 months ago

  24. [email protected]

    Hi Asad,

    If you've got British citizenship then you should have no problem. Do you have a UK passport?

    Thanks,

    Sam

    3 months ago

  25. Saba

    I've applied my for my provisional licence by post I've sent my BRP card over 3 weeks now , how long does take to come back I am going to holiday in 2 weeks now i m worried if they lost my brp card I can't travel without the card any one facing something like me .

    3 months ago

  26. Asad

    Hi. I want to know that im a british. I recently came from pakistan. Im 23 years old. Im british citizen. In this situation 193 days rules also apply on me.

    3 months ago

  27. [email protected]

    Hi Emma,

    That's odd! Did the DVLA send you a letter with any reason why?

    If not, it'd be best for you to call them on 0300 790 6801 to see what the issue is.

    Thanks,

    Sam

    3 months ago

  28. Emma

    I applied for my sons provisional licence in may online
    Then they sent a form out to fill out and send a photo to which I did
    But today I’ve received a refund and no provisional licence issued
    So understand why ?

    3 months ago

  29. [email protected]

    Hi Najwa,

    It'd be best for you to contact the DVLA directly about that, I'm afraid.

    Thanks,

    Sam

    3 months ago

  30. [email protected]

    Hi Liam,

    You can also use a valid Biometric Residence Permit or a birth certificate. I also think the deadline has gone out of the window a bit because it's taking the DVLA so long to process the applications, but don't quote me on that!

    Hope you manage to get it all sorted.

    Thanks,

    Sam

    3 months ago

  31. [email protected]

    Hi there,

    The DVLA have most likely received your application, but not got round to opening and processing it yet. This is because of the massive backlog since lockdowns, unfortunately.

    Chances are your application will progress soon.

    Thanks,

    Sam

    3 months ago

  32. Liam

    Hi,

    I need to extend the deadline to send supporting ID documents (I am Irish so need to send passport (Q1: being Irish, can I send something other than my actual passport?)) as I am travelling out of the country. As I applied for my provisional licence 33 days ago and will not be able to send passport (if this is absolutely required) for another two weeks, I would like to extend the deadline within which to send the documents. The application form provides the general contact the DVLA, however, they're clearly not operating / functioning which is quite frustrating and a bit of a joke at this stage. Can I send something other than my passport so I have that to travel?

    Thanks,

    3 months ago

  33. Najwa

    Hi,
    I understand the DVLA currently have backlogs with the provisional license application form, is there any way to retrieve my BRP back from them if they still haven't processed my application yet i.e not knowing when they will actual start to process my application? It's been almost 6 weeks now.
    Thank you.

    3 months ago

  34. Waiting

    Set my return application in for a provisional license on 18/9 and the website is still saying that they’re waiting for the application to arrive. I’m terrified because it has my BRP in it.

    3 months ago

  35. Antonia

    I applied for my provisional licence in July. I did it online to 'speed things up' as DVLC said it would take a week or so. Its now over THREE MONTHS.
    Trying to contact DVLC via email/online chat/telephone is a joke. All are blocked.
    Surely some kind of multi-person 'class' legal action is required because so many people (like myself) have/are missing out on employment opportunities because of this?

    3 months ago

  36. [email protected]

    Hi Pras,

    The DVLA are still running behind due to the covid backlog, so it'll probably be a few weeks until your daughter gets her documents back. I've heard of some people waiting up to 3 months, in extreme cases.

    Don't forget you can track the status of your application the DVLA website.

    Thanks,

    Sam

    3 months ago

  37. [email protected]

    Hi Ola,

    I'm afraid you'll need to contact the DVLA directly. They'll update you on the status of your application and the timescales.

    Thanks,

    Sam

    3 months ago

  38. Ola

    I need my brp for travelling in two weeks time. Will DVLA send them back to me?

    3 months ago

  39. Pras

    My daughter applied for her first provisional driving licence and sent all the documents (BRP etc) on 14-Sep-21 and the documents are delivered on 16th September 2021. How long does it take to get the original documents (BRP etc) from DVLA?

    3 months ago

  40. Nathaniel

    Ide just like to update that finally after 11 weeks my trackers has moved to "Transaction Completed: License issued".

    4 months ago

  41. Nathaniel

    Applied for my license on the 30th of june tracker still says awaiting return form, they even sent my documents back along with a note saying my details had been verified and that i might or might not get my license still, its currently stopping me from finding work as ive had to move to a rural area with no bus routes or transport

    4 months ago

  42. [email protected]

    Hi Fiona,

    That's a bit unusual, I'd have expected the licence to have arrived by now.

    Have you tried contacting the DVLA directly? Easier said than done, at the moment, but definitely worth a go.

    Thanks,

    Sam

    4 months ago

  43. Fiona

    Hi! Applied for my sons provisional 27 June ( online) tracker says application completed and signature verified! Any idea how long until a licence is issued? Does an email get sent to say it has been issued?

    4 months ago

  44. [email protected]

    Hi Lisa,

    Nope, if you've opted to use your passport photo then the DVLA will be able to access it through the gov database. They'll contact you if any issues crop up.

    I wouldn't be too concerned about the wait just yet. I've heard of a few cases where people have been waiting around 3 months for their provisional to arrive. This is down to the covid backlog, unfortunately.

    My guess is that your application is currently in a big pile and will be processed soon. If the status doesn't change within the next couple of weeks, it might be worth trying to call the DVLA to ask for an update.

    Hope it's with you soon!

    Thanks,

    Sam

    4 months ago

  45. Lisa

    do you need to send a photo when applying for a provisional licence? I applied online and gave permission for photo to be used from my new passport. When the form arrived for additional information, i didn't include a photo as i had previously agreed to use the passport one. I have now been waiting 11 weeks and dvla still saying awaiting application return form. Have tried contacting them via phone and email but just generic reply.

    4 months ago

  46. [email protected]

    Hi Judith,

    Sorry to hear you've been waiting 13 weeks for your licence now — certainly dragging on now!

    I do know the DVSA/DVLA are really suffering from a backlog caused by lockdown, which is why licences are taking so long. I've heard of many cases where people have waited around 3 months, so I wouldn't be *too* worried just yet. (Easier said than done, though!)

    Chances are the licence has been posted and will be with you in a few days. If not, I suggest you contact the DVLA directly to see what they advise.

    Hope it's with you very soon!

    Sam

    4 months ago

  47. Judith

    Hi,
    I applied for my provisional, and the tracker says that my license has been issued, but I have not received a physical copy of my license. What is going on? It's been 13 weeks.

    4 months ago

  48. [email protected]

    Hiya Joanne,

    Yeah, I'd say that's your best bet. They might ask you to complete the form again and resend it, but they'll be able to advise over the phone.

    Please bear in mind that the DVLA are facing a large backlog, at the moment, so it might take a little while to get through to somebody on the phone.

    Good luck!

    Sam

    5 months ago

  49. [email protected]

    Hi Limbu,

    Thanks for getting in touch — hopefully I can help shed some light on the situation!

    Unfortunately, there are many people in a similar situation to you. This is mainly down to the DVLA/DVSA facing a large backlog due to lockdowns, etc.

    I've heard of some people waiting up to 3 months to receive their licence — certainly not ideal, but I wouldn't worry too much just yet.

    I'll imagine it'll be with you soon, but please keep us all updated!

    Thanks,

    Sam

    5 months ago

  50. Limbu

    Hi all,

    I applied online and after a week got the form. I filled out the form, sticked my photo, enclosed my original BRP and posted using special delivery both ways. It's been more than 6 weeks now and the online tracker keeps displaying "Awaiting application return form". How long does it take after sending out the form and original documents? I am worried about my BRP now. Tried calling on DVLA's number, always the same response which might be auto that says "busy, can't process, byebye, etc."
    Anyone else facing similar issues?

    Regards,
    U Limbu

    5 months ago

  51. Joanne

    My son forgot to put phone number on his form and as sent it off a week ago can we call dvla up and tell them then they add number onto the form/system

    5 months ago

  52. [email protected]

    Hi Sean,

    The DVLA are really delayed at the moment, unfortunately. I wouldn't be too worried yet, because I've heard of people waiting up to 12 weeks.

    Far from ideal, I know, but your licence should be with you soon. If not, then you'd be best calling the DVLA on 0300 790 6801.

    Hope it's with you soon!

    Thanks,

    Sam

    5 months ago

  53. Sean steven oconnor

    Hi I sent off for my provisional early June online payed the £34 but haven't hurd nothing back about the progress of my application as its been 6 weeks and over now. Thankyou

    5 months ago

  54. [email protected]

    Hi Anastasia,

    Ordinarily, it would only take a couple of weeks for your new licence to arrive. That was before covid though...

    With the backlog caused by the lockdowns, it's likely to take quite a bit longer. I'd be prepared to expect a wait of up to 2 months, if I was you.

    Not ideal, I know! Hopefully it's with you soon.

    Thanks,

    Sam

    5 months ago

  55. Anastasia

    Hi!
    My license got issued today and I’m wondering how long does it take for it to come back and for the documents as well? Thank you

    5 months ago

  56. [email protected]

    Hi Claudia,

    Thanks for your comment!

    1. Many of the DVSA/DVLA web portals are ancient, so I wouldn't be too concerned if the webpage looks really old. If you're certain that you ended up on a page from an official gov website, then you'll be fine.

    You are definitely right to be cautious, though — there are a lot of scammy, imitation websites out there so make sure to double-check the URL etc.

    2. With that in mind, you might feel better by sending your application in the post. It's worth noting the long delays at the DVLA, so your application might take a little longer.

    3. I'm not 100% sure if you can send the BRP at the same time as your application. If you choose to do a paper application, then you'll find more info there. If you choose to apply online, you'll be given instructions on how to submit your BRP at the end of the application.

    Good luck with it all!

    Thanks,

    Sam

    5 months ago

  57. Callum

    I done mine on line 24th may 2021 and paid the £34 , they then sent me the paper form , filled that in photo etc , post office manager signed it ,,, and was sent on the 11th June ,, Iv heard nothing yet and cannot get through on phone as they just say goodbye as no available to take my call then it’s good bye . ..

    5 months ago

  58. Claudia

    Hi, thank you for your amazing Information.

    I am trying to apply for a provisional with my BRP. When I follow the link to the online application, at some point they ask if I have a UK Passport.

    When I answer NO, they say "sorry you can't continue using this service w/o a UK passport. You must use our previous service" and then there is a button to go to that previous service.

    That site looks very strange, like technology from 20 years ago, and not at all like the rest of UK gov sites.

    I have a some questions, that I'd appreciate your advise with:

    1) Is that site legit or a fake one?

    2) Is it safer to use the paper Form and post the BRP together with the application? I know it costs more, but that is not my concern.

    3) Is it faster to post the paper form with the BRP all at once? Or to apply online and wait to be asked to send the BRP?

    Thanks a lot for your time!
    Claudia

    5 months ago

  59. [email protected]

    Hi Ben,

    I think you'll be fine to carry on with the application. They're making a few exceptions with covid backlog being so large.

    Thanks,

    Sam

    5 months ago

  60. [email protected]

    Hi Binu,

    I think the DVLA have extended the 21-day deadline to 90 days due to the covid backlog. Are you able to send it within that time?

    Thanks,

    Sam

    5 months ago

  61. Binu mathew

    Hi, I have applied my provisional licence online and I cannot return the application within 21 days. What can I do? Can I apply once more or the existing application is valid

    5 months ago

  62. Ben

    On the application form it says you must post it 21 days after Applying, I’d seen somewhere it has been extended to 90 days. I applied on the 29th of May. Do I need to reapply?

    5 months ago

  63. Issac

    Hi
    On June 23, I sent the application form with my brp card from the post office, on the dvla tracking screen it says still waiting for the application form and I need my BRP card urgently, how can I get my brp card as soon as possible? does anyone have any advice.
    many thanks

    5 months ago

  64. [email protected]

    Hi Gurung,

    Yeah, you'll probably be fine to send it slightly late with the DVLA extending the deadline.

    Hope it all gets sorted swiftly for you!

    Thanks,

    Sam

    5 months ago

  65. Gurung

    I have missed my deadline to submit the form by a week, should I still send it as I've seen online that this service has been extended to 90 instead of 21 or just wait it out?

    5 months ago

  66. [email protected]

    Hi Sandy,

    You should be able to apply using your BRP, but you will need to send the physical document to them through the post.

    Check out this page of the Gov website for further details - www.gov.uk/id-for-driving-licence

    Hope that helps!

    Thanks,

    Sam

    5 months ago

  67. sandy

    im applyimg provisonal license online...first quesrion they ask whether do you have UK passport...and if i say NO..it doesn't go further.
    i have BRP.
    should i put YES in the question and when the form opens up ...will i get the option of BRP

    5 months ago

  68. [email protected]

    Hi Ola,

    Sorry to hear you're still waiting for your licence!

    Don't worry though, the DVLA are working through the backlog caused by covid and many others have also been waiting over a month.

    You could try calling the DVLA to see if they can provide an update on your application, but chances are it'll take a while to get through to them. It's frustrating, but you'll just have to sit tight while your application is approved.

    Hope it's with you very soon!

    Sam

    6 months ago

  69. Ali Anjum

    I've applied online for dvla online i got the application form but i didn't send the ducuments back within 21 days what should i do now...

    6 months ago

  70. Ola

    I have applied for my provisional license online and sent the additional documents, it has been over a month and i haven’t received my documents as well as my provisional license. Is this a normal procedure? have I done things correctly. To add to this, I lost my royal mail reference number so i can’t even see if it had arrived at the destination. I have tried calling and emailing DVLA, but to no avail, a response has not been given to me. I am very upset as I am really looking forward to start my driving lessons but i can not due to my license not arriving. What can I do to solve this problem?

    6 months ago

  71. Arlene Dsouza

    Hi Due to covid is the deadline for sending back the provisional application form been extended?

    6 months ago

  72. [email protected]

    Hi Princess,

    Unfortunately, you'll need to speak to the DVLA to see what's happening with your application.

    Sorry we can't be of more help.

    Thanks,

    Sam

    6 months ago

  73. Princess

    I haven’t gotten my license and documents back. I called but could not get through. My application status says In Progress: Awaiting Application Return Form. Please does this mean DVLA has not recieved my document? I need them for other applications. Please what do i do?

    6 months ago

  74. [email protected]

    Hi Bob,

    I'm sorry to hear this. You're correct, the first provisional licence is supposed to be £34, so it sounds like the website you used might be a fraudulent imitation. It would be worth speaking to your bank to see if the transaction can be cancelled.

    It's also advisable to speak to the DVLA about this — we arrange driving courses rather than issuing licences and have no official affiliation with the DVLA/DVSA, so I'm afraid I can't help any further.

    You can call the DVLA on 0300 790 6801 between 8am–8pm Mon–Fri and 8am–4pm Sat.

    I really hope you manage to get everything sorted.

    Thanks,

    Sam

    6 months ago

  75. Bob

    I just got charged £114 for my sons provisional…thought it was ment to be £34.?

    6 months ago

  76. [email protected]

    Hi Cat,

    It'd probably be best to wait for the documents they send. It might complicate and confuse matters otherwise.

    It's always worth checking with the DVLA though, to see if they can arrange that for you.

    Thanks,

    Sam

    6 months ago

  77. Cat

    Hi
    I’ve done my provisional licence application online and paid
    Now it says await a application form and send documents
    Can I not just send a application form from the post office with my documents instead which is quicker than wait for the form
    And as I’ve already paid do I put a note in there with my application reference number so they know I’ve already paid
    Can I do this
    ?????

    6 months ago

  78. George

    In case. this is helpful for others, I got a message from the automated chat on the DVLA website saying: "Please be advised, if you have already made an application online on or after the 14th April 2020, there is no need to reapply online. These have been extended from 21 days to 90 days."

    So if you're within 90 days like me, that should be ok, although looking at their website, there seems to be some kind of strike, so maybe we'll se some delays on applications being processed

    6 months ago

  79. [email protected]

    Hi Archana,

    It'd be safest to see what happens with the existing application, just in case your documents get lost in the confusion.

    The DVLA call centre have been on strike recently, so it's been hard to get in touch with them. I believe they're back at work now, so someone should be able to help you now.

    Hope you manage to get it all sorted!

    Thanks,

    Sam

    7 months ago

  80. Archana

    I applied for first provisional application online on 31st March 2021 but have not sent my documents back yet ( which is way over 21 days) . the current application still shows -In Progress: Awaiting Application Return Form
    I am trying to request a new application but because current application is still in progress I am not able to. I am trying to reach out to them for more than 3 weeks but no luck.

    My question is shall I ( is it safe to) send my documents on existing application or shall I wait for them to cancel my current application and then I raise a new application ?
    Please advise. Thanks in advance

    7 months ago

  81. [email protected]

    Hi Paula,

    Has your son got a education certificate or PASS proof of age card (issued after June 2014) that you could use to prove his ID?

    If not, it might be best to send off for a new passport. Not ideal, though!

    Hope you manage to get it sorted soon.

    Thanks,

    Sam

    7 months ago

  82. [email protected]

    Hi Ali,

    You should be able to use it as long as the passport hasn't expired!

    Thanks,

    Sam

    7 months ago

  83. [email protected]

    Hi Yhaar,

    You'll need to contact the DVLA directly to ask them why that is. You can get in touch with them by calling 0300 790 6801.

    Hope you manage to get it sorted soon!

    Thanks,

    Sam

    7 months ago

  84. Andrew

    I had the same problem as Aliona, I got charged £114 and then nothing happenned. DVLA is not answerring the 'phone, I've tried emailing.

    7 months ago

  85. Paula Hunt

    My son is 15 years and 10 months and has applied for his provisional driving license for a moped. He needs to send Proof of ID. I can send his birth certificate but the government website says to send one other form of identity. However it asks for NI numbers, benefit proof etc, which he does not have as he’s only 15.
    His passport is out of date.
    Can you please tell me what other ID he can send as I’ve looked completely through the website but can’t see anything to help.
    Thanks

    7 months ago

  86. Yhaar

    Hi
    I send my passport and the application three now and I haven’t received it yet

    7 months ago

  87. Ali

    I applied on-line for a provisional licence using my passport number but the DVLA still sent me an application completion form. My passport though is a child one so no signature. On the application form can I still use it as ID do you think or do they need birth certificate etc. Thanks

    7 months ago

  88. [email protected]

    Hi Sutha,

    It sounds like there was a glitch while payment was being processed.

    It should go through if you try again. If not, then you can always submit a paper application.

    Thanks,

    Sam

    7 months ago

  89. [email protected]

    Hi Omozele,

    If you've lost your tracking number, the only way of checking if the DVLA received your documents is by contacting them directly.

    Their phone number is 0300 790 6801 and someone there should be able to assist you.

    Thanks!

    Sam

    7 months ago

  90. sutha

    My daughter trying to apply for provisional licence, didn't go through .
    after bank details, it says that technical problem
    Payment is pending
    after couple of days later , money return to bank
    could you please help me how to do it.

    7 months ago

  91. omozele

    I sent my Identity document and form through special delivery but can't find my receipt/reference number. How else can i confirm if my document was delivered.

    7 months ago

  92. [email protected]

    Hi Angela,

    Unfortunately the DVSA won't accept an expired passport as proof of ID.

    Please check this page of the gov website to see what forms of ID you can use - gov.uk/id-for-driving-licence

    Thanks,

    Sam

    7 months ago

  93. Angela

    hi, i just want to ask if i can still use my expired passport as a valid id for applying my provisional license? thanks

    7 months ago

  94. [email protected]

    Hi again Omar,

    I'm not entirely sure because we're seperate from both the DVSA and DVLA, but if I was to guess, I'd say about 3–4 weeks.

    Hope it's with you soon!

    Sam

    7 months ago

  95. Omar

    Hello again,
    Could you please tell me how many days it takes for provisional license and passport to arrive under current situation, please?

    7 months ago

  96. [email protected]

    Hi Omar,

    That should be classed as an online application. It is worth bearing in mind that things are moving quite slowly at the DVLA, so there might be a slight delay on you receiving your provisional.

    Thanks!

    Sam

    7 months ago

  97. Omar

    I would like to ask if I applied online for provisional license and sent my ID by post, is the application considered as online or postal one?
    Thanks

    7 months ago

  98. [email protected]

    Hi Lauren,

    Sorry to hear about the bother you're having with the DVLA. These things are rarely as simple as you'd hope!

    The DVLA call centre in Swansea is currently on strike (until 12th June 2021), so you will struggle to get a hold of someone to talk to until then, unfortunately.

    I'd suggest you give them a call next week, once their staff are back in the office. They'll be able to guide you from there.

    Good luck!

    Thanks,

    Sam

    7 months ago

  99. Lauren

    I applied for my provisional but lost the letter that needed to be sent within 21 days I’ve now found it (way after 21 days) but I’m not sure what to do? I’ve not receive a refund or anything and if I try apply again it says I am not eligible. I also can’t get hold of them

    7 months ago

  100. [email protected]

    Hi Teresa,

    The DVSA should be able to get the digital scan of your signature and photo from your passport and apply it to your driving licence. They shouldn't need any further proof, if you've provided the documents they need.

    It might be better to send a paper form, but it will likely take a bit longer to get back to you.

    Hope that helps!

    Thanks,

    Sam

    7 months ago

  101. Teresa

    I went to fill out the online form for a First provisional license and it asks if I want to use my passport photo and signature to which I replied yes…. I got to the payment section but haven’t submitted because my signature is hand written on the passport! It’s a brand new passport, received today but will it take my money and still want proof it’s me and signature … am I better off using the paper form ? Thanks

    7 months ago

  102. [email protected]

    Hi Dhuha,

    There are quite a few delays at the DVLA office because of the covid backlog and recent industrial action.

    It'd be best for you to wait until you've returned from your travels before sending the passport to the DVLA. Chances are it'll take at least a couple of weeks for them to return the passport.

    Thanks,

    Sam

    7 months ago

  103. Dhuha

    Hello, I applied for a provisional license online, 10 days they sent my a form and asked to send my passport and biometric. How many days it takes to send the passport back, please? As I need to travel next week.

    7 months ago

  104. [email protected]

    Hi Rejaul,

    Thanks for getting in touch.

    Did you send your paper application to the DVSA? If so, this is probably why it won't allow you to start the process online.

    The DVLA contact centre staff are currently on strike from 2–5 June 2021, so this will be why you're unable to get through to them. Not ideal timing!

    I think it might be best for you to call the DVLA contact centre when they're fully-staffed from the 5th June. Then they'll be able to give you an update on your original application, or help you complete a new one.

    Thanks,

    Sam

    7 months ago

  105. Rejaul

    I had applied for provisional driving license online and got the paper form to send to DVLA. However I didn’t send the documents and 90 days has over now. Now i again want to make a new application for provisional license but it’s showing that ineligible for the service. I can’t contact dvla. Could you suggest me if you found similar cases in the past.
    Thank you

    7 months ago

  106. [email protected]

    Hi Chidiogo,

    With the DVLA have specifically requesting one of those documents, you'll need to provide them in order to get your provisional.

    I think your BRP alone should be sufficient for potential employers, so it might be best to send your passport to the DVLA.

    Good luck!

    Sam

    7 months ago

  107. Chidiogo

    I applied online for the provisional driver's licence but I just got an application form via post asking that I send BRP or Passport for identity verification. My worry is that i dont know how long it will take to get back to me as I am on a job search now and I will need to show my prospective employer the documents as my proof of right tonwork in the UK. Is there no other document I can send?

    7 months ago

  108. [email protected]

    Hi Katie,

    Thanks for getting in touch.

    Your best option is to exchange your Slovakian licence for a UK one. That way you won't need to take the theory and practical test to drive cars in the future.

    With that said, we don't deal with CBTs, so please make sure to double-check with the DVLA!

    Thanks,

    Sam

    7 months ago

  109. Katie

    I have a Slovakian B, B1, AM driving license. Im about to do a CBT for a Vespa LXV 125 124cc, and I was advised to obtain a provisional UK license. Is this even possible? What if I just exchange my Slovakian driving license for a UK one?

    7 months ago

  110. [email protected]

    Hi Lauren,

    You'll need to send your US driving licence to the DVLA who'll then send it to the DMV. Generally, it's not possible to hold more than one licence at any point.

    Hope that helps!

    Thanks,

    Sam

    7 months ago

  111. Lauren

    Hello, thank you for this article. If I apply for a provisional license, do you know whether I will be obligated to give up my valid US driver's licence at this stage?

    7 months ago

  112. [email protected]

    Hi Toby,

    If you don't have a passport to apply for the licence, you can use one of the following documents -

    - a current and valid foreign passport, with a visa sticker or stamp (called a ‘vignette’) showing you have permission to live in the UK
    - a current and valid Irish passport - it does not need to have a visa sticker or stamp
    - a travel document
    - a biometric residence permit (BRP)

    Alternatively, you can use a UK birth, adoption or naturalisation certificate, but you must send it with one of the following:

    - National Insurance card or a letter from the Department for Work and Pensions (DWP) showing your National Insurance number
    - photocopy of the front page of a benefits book or an original benefits claim letter
    - P45, P60 or pay slip
    - marriage certificate or divorce papers (decree nisi or absolute)
    - a gender recognition certificate
    - college or university union card, education certificate or PASS proof of age card (issued after June 2014)

    I hope that helps! If you need any more information, you can find it here - gov.uk/id-for-driving-licence

    Thanks,

    Sam

    7 months ago

  113. [email protected]

    Hi Ian,

    Really pleased to hear you found the article useful.

    Don't forget to check our blog for guides on all things driving!

    Thanks,

    Sam

    7 months ago

  114. [email protected]

    Hi Kabul,

    Thanks for getting in touch!

    I wouldn't worry too much because applications can sometimes take longer than 2 weeks, especially given the current backlog.

    If you would like to speak to somebody at the DVLA, please give them a call on 0300 790 6801. They'll be able to look into the status of your application.

    Thanks!

    Sam

    7 months ago

  115. Toby Naraine

    How do you send a picture and documents if you apply online? I don't have a passport.

    7 months ago

  116. Ian Corbett

    Very helpful as I've been worried about how or what way I fill the form out

    7 months ago

  117. Kabul

    I have applied my provisional licence 2 weeks ago with my original BRP but still i did not get any kind of response and i have not received my BRP yet, am afraid so what should i do?

    7 months ago

  118. [email protected]

    Hi Gem,

    I'm not too sure, unfortunately. We typically speak to the DVSA (testing, instructors, etc.) more than the DVLA.

    I'm aware a few of our students have waited up to 6–8 weeks for their licences during lockdown, but it shouldn't be so bad now that restrictions are starting to lift.

    Thanks,

    Sam

    7 months ago

  119. Gem

    Do you have any idea of how long the wait is currently for postal application? I can't get through to the dvla

    thanks

    7 months ago

  120. [email protected]

    Hi Natalie,

    Please apply for a provisional licence by using this link – gov.uk/apply-first-provisional-driving-licence

    Thanks!

    Sam

    7 months ago

  121. natalie slepcikova

    hi im want aplly provisional driving license

    7 months ago

  122. [email protected]

    Hiya Lee,

    Thanks for getting in touch.

    You can renew your provisional driving licence using this link (gov.uk/renew-driving-licence). It costs £14 to renew the licence online or £17 by post. You can also apply through the Post Office, which costs £21.50.

    Thanks,

    Sam

    7 months ago

  123. Lee

    Hi my provisional has expired how do apply to renew it? And how much does that cost?

    Regards

    Lee.

    7 months ago

  124. [email protected]

    Hi Aliona,

    The provisional licence should only cost £34 (or £43 if using a paper form).

    Please make sure you're using the official website (gov.uk/apply-first-provisional-driving-licence) to apply for your provisional licence, as there are scam sites out there too.

    Thanks,

    Sam

    8 months ago

  125. Aliona

    Hi !I apply for my first provisional licence online,does cost £114,why?

    8 months ago

  126. [email protected]

    Hi Drake,

    If you provide the DVLA with a current BRP, then you don't need to get someone to sign your photo.

    Hope this helps,

    Andy

    8 months ago

  127. Drake

    Hi, I dont have a UK passport but I have a valid BRP card for residing in UK. Do i need to get it signed from someone compulsorily or is that optional ?

    9 months ago

  128. [email protected]

    Hi Ranbhir,

    Unfortunately, the DVLA is taking longer to process applications at the moment due to the coronavirus pandemic and recent industrial action. At the moment, it's estimated that applications will take around 6-8 weeks to process.

    Hope this helps

    Andy

    9 months ago

  129. Ranhbir kaur

    Am apply my provisional licence online 3week ago and i also send my BRP card with my application but I don’t receive anything no provisional licence no BRP how long

    9 months ago

  130. [email protected]

    Hi Darren,

    You can use the 'track your driving licence application' feature to see if your current application has been accepted, or whether you need to restart the process.

    If it's still unclear, I'd recommend contacting the DVLA directly, which you can do by calling 0300 790 6801

    Hope this helps!

    Isobel

    9 months ago

  131. Darren Tee

    I have completed my Driver License online-application and they say we need to return it back within 21 days, But now it has gone over 21 days so is it still possible to send it again today to continue my application.

    9 months ago

  132. [email protected]

    Hi Tashia,

    If you applied online the DVLA advises that your licence should arrive within one week, unless additional checks are required.

    The pandemic may also cause some minor delays.

    If you have been waiting for a while and not heard anything, you can contact the DVLA on 0300 790 6801.

    Hope this helps!

    Isobel

    10 months ago

  133. [email protected]

    Hi Grace,

    That does sound rather confusing! Perhaps the form was sent to you by mistake. I would keep hold of it and wait to see if your provisional licence arrives. If you don't receive anything within 14 days, you can then fill the form out and send it off.

    Alternatively, if you don't want to wait to see what happens, you can call the DVLA on 0300 790 6801 and explain the situation.

    Hope this helps!

    Isobel

    10 months ago

  134. Tashia

    Hi there I'm just wondering how long does it take for ur provisional driving licence to arrive to me

    10 months ago

  135. Grace

    Hi, I applied for my first provisional DVLA in England. I use my British passport and choose to verify my picture and signature from passport office. However, They send me a form for picture verification, what doesn't make sense? And on back of this firm said that if I choose for passport office verification I don't need to verify by form. It is so confusing! Can u help pls?

    11 months ago

  136. [email protected]

    Hi Tia,

    If the money has actually left your Mum's account, the application has probably been processed. Licences usually only take about a week to arrive, so you should find out quite soon. If you know your application reference number you can also use the 'track your driving licence application' feature on the DVLA website for confirmation.

    If the money has left your Mum's account and you do not receive your licence within 2 weeks, contact the DVLA. You can phone them on 0300 790 6801, or use the webchat or email service on the DVLA website.

    Hope this helps!

    Isobel

    11 months ago

  137. Tia morrison

    I have applied for my provisional licence once it took payment of my mum's card it said the screen had timed out its taken payment but I have not received confirmation any help please

    11 months ago

  138. [email protected]

    Hi Sarah,

    We're a UK-based company, so the correct spelling is in fact 'licence'.

    Thanks for visiting the site!

    Isobel

    11 months ago

  139. Sarah

    License

    11 months ago

  140. [email protected]

    Hi Jolin,

    As all UK passports are now biometric, you need only provide the passport number, rather than sending the passport itself.

    If you do not have a UK passport, the DVLA accepts the following as identity documents:

    - A travel document
    - A biometric residence permit

    If you are a pensioner, you can also send:

    - A recent (within 3 months) bank or building society statement showing your pension payment and National Insurance number
    - A BR2102, BR2103 or BR5899 letter confirming your eligibility for the State Pension

    Hope this helps,

    Isobel

    11 months ago

  141. [email protected]

    Hi Tom,

    Without knowing exactly what the extra information they asked for is, it's hard to say. However, it is not uncommon for the DVLA to request extra information in order to complete the application process, so if I were you I would aim to get this sent to them as soon as possible. I would then count the 10 days from when you have sent this information.

    Hope this helps,

    Isobel

    11 months ago

  142. [email protected]

    Hi Jake,

    I'm afraid we are unable to provide a timescale for this as it depends on a range of factors including payment type, DVLA workload and which bank you use. The pandemic is also likely to cause additional delays.

    If you are concerned about the amount of time it is taking to receive your refund, I would contact the DVLA directly.

    Hope this helps!

    Isobel

    11 months ago

  143. Jake

    Hi I have the form and It says I have 21 days to get it signed and sent back. I was wondering how long does the refund take to end up in your account after the 21 day period?

    11 months ago

  144. Tom

    Just applied, on the government website it says my provisional should come within the next 10 days, but on the email I got sent after completing the online form it said I will need to send some information to the DVLA. Is this separate to receiving the license or will i need to send them the info before I can get it?

    1 year ago

  145. Jolin

    Can i send them another document instead of an original passport ?

    1 year ago

  146. [email protected]

    Hi Yemmy,

    Verification via the Post Office isn't possible. The DVLA will need to see the original copies of any documents required. The exception is if you have a valid UK biometric passport, where all you need is the passport number.

    Hope this helps

    Andy

    1 year ago

  147. Yemmy

    Can I apply for a provision driving licence by taking my original documents to the post office for verification instead of posting it to DVLA.

    1 year ago

  148. [email protected]

    Hi Sheena,

    If you're applying for a first provisional licence, I can't see why you would be required to enter your previous address. This is typically only a requirement when renewing a licence.

    Hope this helps.

    Andy

    1 year ago

  149. Sheena

    Hi,
    I tried to apply but I can't find an option to put my non GB address because I only came here in December 2019

    1 year ago

  150. [email protected]

    Hi Samo,

    Normally what would happen is that the letter would arrive and the postal service would ask the recipient (the DVLA) to cover the cost of postage. If you're feeling worried about this, it might be worth contacting the DVLA and explaining what's happened.

    Hope this helps

    Andy

    1 year ago

  151. Samo

    I posted my provisional with postal order and birth certificate but I forgot to put a stamp on the letter will they still receive it

    1 year ago

  152. [email protected]

    Hi Pham,

    The easiest way to apply for a provisional is via the official Government website, following the steps laid out in the article above.

    Hope this helps!

    Andy

    1 year ago

  153. pham

    I want to applying the first provisional driving licence, please

    1 year ago

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